![]() You should contact the USCIS Contact Center if you believe this circumstance applies to you. In some cases, the secure identity document (or card) may have been returned to USCIS. If you do not know your receipt number, contact the USCIS Contact Center for further assistance. If you did not receive your approval notice and believe it may have been lost in the mail, you may submit a case inquiry as explained above if you know your receipt number. Did not receive card by mail (for example, an employment authorization document). ![]()
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